FAQS

YOUR FREQUENTLY ASKED QUESTIONS ANSWERED

01. What does your business offer?

Platinum Kreations Design Studio is a full service graphic agency for women entrepreneurs and organizations. We help entrepreneurs develop their signature visual identity that attracts more clients and grows their business. We also specialize in event branding. We make sure that all collateral are cohesive and converts to increased revenue. 

02. I love your work? How do I get started?

View the Process and Pricing Media Kit – once you’ve done that, submit an inquiry via the contact page. From there, you will be directed to book a 15 minute consultation call. During the call we will discuss your brand needs, how to move forward, the process, and more. Once we get started, you’ll be sent a contract that requires your signature.

03. What if I need something that isn't on your price list?

No worries! If you are in need of design that is not on the list, feel free to inquire at info@platinumkreations.com – we will be glad to develop a custom quote for you – we exceed all kreative boundaries.

04. Lorem ipsum dolor sit amet consectetur adipisicing elit?

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

05. What are the payment terms & payment plans?

SECURE: In order to reserve a slot in our design queue, you must pay a 50% non-refundable deposit.  START: 25% is due on your actual project start date. LAUNCH: The remaining 25% is due on the project’s completion date when everything is finalized and approved by you.

*If a different payment plan is needed, please email info@platinumkreations.com for adjustments. Late fees apply to payments not received on time.

06. How will we communicate?

Communication is key! Using a customer relationship management tool, Dubsado + Your Client Portal, you will be plugged into each step of the process. In addition to the this tool, we’ll have scheduled check-ins during the project.

07. Do you offer retainer services?

Yes we do, we offer 3 and 6 month agreements. What is a retainer? A retainer gives clients the opportunity to book us months ahead through contracts for the amount of hours you need per month.

08. Lorem ipsum dolor sit amet consectetur adipisicing elit?

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.